Complete Online Questionnaire
 

Survey	URL	Usage Guide
General Household Survey (GHS)	https://oqs.censtatd.gov.hk/GHS	2873KB
Quarterly Business Tendency Survey (QBTS)	https://oqs.censtatd.gov.hk/QBTS	1735KB
Quarterly Survey of Employment and Vacancies (Form CRE)	https://oqs.censtatd.gov.hk/CRE	3846KB
Monthly Import and Export Price Survey (IEPS)	https://oqs.censtatd.gov.hk/IEPS	2513KB
2019/20 Household Expenditure Survey	https://oqs.censtatd.gov.hk/HES	3453KB

Enquiries

To implement the special work arrangement announced earlier by the Government as a measure to reduce the spread of the novel coronavirus in the community, the office premises of the Census and Statistics Department have been temporarily closed to the public from 29 January until further notice. During the interim, if you have any enquiry, we suggest that you send your questions to us through emails. We will respond as soon as possible.

Please quote the OQ Number printed on the notification letters or questionnaires sent to you when contacting us:
 

Survey	Telephone Number	Email Address
General Household Survey (GHS)	2887 5526 Service hours: Monday to Friday 8:45 a.m. to 10:00 p.m. (except public holidays)	household-survey@censtatd.gov.hk
Quarterly Business Tendency Survey (QBTS)	3903 7264 Service hours: Monday to Friday 9:00 a.m. to 12:30 p.m. and 1:30 p.m. to 5:00 p.m. (except public holidays)	business-prospects@censtatd.gov.hk
Quarterly Survey of Employment and Vacancies (Form CRE)	2582 5074 Service hours: Monday to Friday 8:45 a.m. to 6:00 p.m. (except public holidays)	sev-cre@censtatd.gov.hk
Monthly Import and Export Price Survey (IEPS)	2582 5572 Service hours: Monday to Friday 9:00 a.m. to 6:00 p.m. (except public holidays)	ieps@censtatd.gov.hk
2019/20 Household Expenditure Survey	3188 2107 Service hours: Monday to Friday 8:45 a.m. to 10:00 p.m. (except public holidays)	hesurvey@censtatd.gov.hk

Data Security and Confidentiality

Data confidentiality is a major concern of C&SD in conducting statistical surveys. According to the provisions of the Census and Statistics Ordinance, it is an offence to disclose information pertaining to individual person or household to unauthorised persons. The following specific measures are adopted for OQS to safeguard the confidentiality of information:

• This website uses Transport Layer Security (TLS) protocol to encrypt data during transmission over the Internet to protect the information provided by individual respondents. The encryption algorithm used in OQS conforms to the related guidelines of the Government, and is one of the stringent industrial standards in use.
• All data are encrypted and stored in the servers of OQS. No data will be stored locally on your device.
• A respondent has to use the OQS Account Name and Password set up by him/her for identity authentication every time he/she logs in his/her OQS Account. An OQS Account will be suspended upon multiple consecutive unsuccessful login attempts.
• If the OQS website on a respondent’s computer remains idle for a period of time after login, the OQS Account will automatically log out to prevent any unauthorised access.
• C&SD's web servers are protected by "firewalls" and our systems are monitored to prevent any unauthorised access.
• Stringent administrative control is put in place to monitor all access to the system and ensure that all transactions are properly authorised.

C&SD recommends that you adopt the following practices:

• Do not leave the browser opened and unattended after logging in the OQS.
• Remember to log out properly by clicking the 'Log Out' button on the screen and close your browser when you leave your device or have finished using OQS services.
• Do not disclose your OQS Password to anyone, including any person who claims to be a staff member of C&SD.
• Access OQS only by typing the URL provided on the notification letter issued by this Department in the address bar of the browser.
• Avoid accessing OQS from public computers or free public Wi-Fi.

Note: C&SD will NOT ask you to submit password in any telephone call, email or SMS.  Also, we will not embed hyperlinks in unsolicited email or SMS.

For more details on data security, please refer to the relevant Section of Frequently Asked Questions.

System Requirements

Internet Browsers

• Internet Explorer 11 or later versions
• Firefox 47.0 or later versions
• Google Chrome 51.0 or later versions
• Safari 9.1 (Mac) or later versions
• Microsoft Edge 20.1 or later versions

Mobile Device Operating Systems

• iOS 9 or later versions
• Android 4.4.3 or later versions

You are advised to use the latest versions of browsers and operating systems for better effects.